Terms And Conditions

 

Ruby’s Organics is a brand owned and marketed by RK Cosmetics Private Limited. rubysorganics.store (“Website”) is an online service owned and operated by RK Cosmetics Private Limited. In using the Website, you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you have any queries about these terms & conditions or have any comments or complaints on or about the website, please email us at consult@rubysorganics.in. We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

 

USE OF THE WEBSITE

The Website is provided for your personal use. Ruby’s Organics has taken every reasonable care in preparing the content of this website. However, Ruby’s Organics disclaims all warranties of any kind with regard to the content services and products contained on this website.

Ruby’s Organics and its employees shall not be liable for any losses or claims arising directly or indirectly from the use of this website. Any links to other websites or providers of information in any medium are provided for interest only. Ruby’s Organics accepts no responsibility or liability whatsoever for their content. Such links do not imply Ruby’s Organics endorsement of any content or product. The Website is provided without any warranties or guarantees – you must bear all the risks associated with the use of the Internet.

 

OWNERSHIP OF RIGHTS

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of Ruby’s Organics. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. All rights, including copyright, in this website are owned by or licensed to Ruby’s Organics. All content is owned by Ruby’s Organics. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available in the website.

 

USAGE RESTRICTIONS

You may not use rubysorganics.store for any of the following purposes:

  1. circulating any unlawful, harassing, abusive, obscene or otherwise objectionable material
  2. gaining unauthorized access to other computer systems
  3. interfering with any other person’s use or enjoyment of the rubysorganics.in website
  4. breaching any laws concerning the use of public telecommunications networks or systems
  5. interfering or disrupting networks or other websites connected to the rubysorganics.in website
  6. making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

 

ACCURACY OF CONTENT AND INVITATION TO OFFER

We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of Ruby’s Organics products that appear on the website. However, as the actual colours you see will depend on your display screen, we cannot guarantee that your screen’s display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Ruby’s Organics acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by Ruby’s Organics and the balance would continue to be on offer to Ruby’s Organics and we reserve the right to accept or reject such balance order. No act or omission of Ruby’s Organics/rubysorganics.store prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

 

QUANTITY RESTRICTIONS

Ruby’s Organics reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order on the website. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Ruby’s Organics also reserves the right, at its sole discretion, to prohibit sales to any one as it may deem fit.

 

PRICING RESTRICTIONS

All prices listed on rubysorganics.store are listed at the Maximum Retail Price (MRP). In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Ruby’s Organics shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Ruby’s Organics may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Ruby’s Organics will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that rubysorganics.store accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to rubysorganics.store dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account.

 

INDEMNITY

Ruby’s Organics disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. We consider ourselves and intend to be subject to the jurisdiction only of the courts of Mumbai, India.

You agree to defend, indemnify and hold harmless Ruby’s Organics, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Ruby’s Organics or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

 

ELIGIBILITY OF USE

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement.

 

PRIVACY

Ruby’s Organics values the privacy of information pertaining to all users and associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources. Ruby’s Organics will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately. Ruby’s Organics does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.

 

REFUSAL OF SERVICE

Ruby’s Organics reserves the right to refuse service to anyone at any time. Ruby’s Organics reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

 

FINANCIAL DETAILS

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on rubysorganics.store will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by Ruby’s Organics. Ruby’s Organics will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy. Ruby’s Organics and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. Rubysorganics.store, Ruby’s Organics and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

 

COMMUNICATION

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically, including latest updates and reminders to review any products that you may have purchased. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT & TRADEMARK

Ruby’s Organics expressly reserves all intellectual property rights in all text, images, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Ruby’s Organics intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Ruby’s Organics. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Ruby’s Organics. You may not modify, distribute or re-post anything on this website for any purpose.

 

TERMINATION

This User Agreement is effective unless and until terminated by either you or Ruby’s Organics. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post that you no longer wish to be associated with this website, provided that you discontinue any further use of this Website. Ruby’s Organics may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to Ruby’s Organics Upon any termination of the User Agreement by either you or Ruby’s Organics, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

 

WEBSITE SECURITY

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation:

  1. Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
  2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  3. Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, ‘flooding,’ ‘spamming’, ‘mail bombing’ or ‘crashing;
  4. Sending unsolicited email, including promotions and/or advertising of products or services; or
  5. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Ruby’s Organics on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).

 

ENTIRE AGREEMENT

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Ruby’s Organics with respect to rubysorganics.in and the services provided by rubysorganics.store and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to the our websites/services. Ruby’s Organics failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Thank you for shopping at Ruby’s Organics. This privacy and security policy ("Policy") outlines the information we collect about you, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.

If you are a Persons who is "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc, we require that, before using and/or placing an order on this Site, you inform your legal guardian or parents about our Privacy Policy and require their consent by way of their registration as Users of this Site.

 

COLLECTED INFORMATION

 

Ruby’s Organics collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address ("Personal Information") that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. In addition, we maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalise your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you. We also monitor use of the website and traffic patterns to improve the website design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

Ruby’s Organics may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the Ruby’s Organics corporate family, as well as a company contracted to help prevent the unauthorised use of credit and gift cards.

*You can easily update your account information by logging on to Ruby’s Organics and clicking on 'My Account' at the bottom left hand corner of the page.


 

OUR EMAIL LISTS

 

We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Ruby’s Organics news. Email addresses collected at Ruby’s Organics are used internally. If you would like to unsubscribe from our email list, you can do so via the emails shared with you. We will remove your name from our email list within a reasonable period of time. Please recognise that you may receive another email before we are able to remove you.


BUSINESS ASSOCIATIONS

 

Ruby’s Organics contracts with outside service providers to help us better understand your use of Ruby’s Organics. Our service providers place cookies on your computer or use other technologies to collect various kinds of information for us related to your use of Ruby’s Organics, so that we and our business partners may continue to refine and improve the site and other sites for our customers, and provide advertising tailored to your interests. We do not allow our service providers to collect any credit card, user name or password information, and any Personal Information shared with our service providers is made anonymous. As a visitor to Ruby’s Organics, you may opt out of being included in this collection of data by emailing us on hello@rubysorganics.in. We may also use our own cookies to deliver enhanced online display advertising tailored to your interests. To opt out of this advertising provided directly by Ruby’s Organics, please email us at hello@rubysorganics.in.

"Cookies" are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them.

Our partners or we may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalise and enhance your online experience, facilitate processes, personalise and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognised by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud. To opt out of any such data collection, contact us on hello@rubysorganics.in.

 

SECURE SHOPPING

 

Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect you Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

If you still have concerns about ordering electronically, feel free to email us on hello@rubysorganics.in. We will get in touch with you at your convenient hour and you can place your order over the phone. You can also save your shopping basket page and email it to hello@rubysorganics.in

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email. 

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

 

POLICY CHANGES


Ruby’s Organics may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Ruby’s Organics Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website. 

Feel free to contact us with any questions about our Privacy & Security Policy on hello@rubysorganics.in